March 18 2020

Our response to the coronavirus outbreak

To our valued customers:

Our response to the coronavirus outbreak

SIGVARIS GROUP USA continues to take steps in response to the COVID-19 outbreak. These actions are all guided to protect the health and safety of our employees and their families, our customers and our communities, to help slow the virus from spreading, and to ensure the continuity of our business.  

Firstly, we will continue to comply with all guidelines and directives put in place by local and national government and healthcare authorities. 

Secondly, SIGVARIS GROUP has been able to continue to serve our customers throughout this difficult period.  We remain open, operating and shipping products to our customers. We take this responsibility seriously as our customers rely on us. 

Third, we will continue to promote social distancing, and direct many of our non-production employees to work from home.

Update: Beginning on June 15, 2020, we will conduct in-person field sales calls in response to customer requests.  Our team members will follow social distancing guidelines, wear cloth face masks or other PPE, observe local government and customer policies and confirm appointments prior to visits. 

We are committed to providing clear information with the understanding that the situation is fluid and could change from day to day. 

Thank you for your flexibility and understanding.  We are in this together, supporting each other, thinking creatively and taking steps to protect health and well-being.  

If you have any questions, please feel free to reach out to us so that we can help. 

Sincerely, 

Barbara Osborne 

President and CEO, SIGVARIS GROUP North America 

Customer service contact information: 

Phone: 1-800-322-7744, extension 1 

Fax: 1-800-481-5488 

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